Frequently Asked Questions

How many light colors are available?

The MLUESKIN mask offers seven selectable light colors controlled with one button.

How is the mask powered?

The device uses the included USB power cable. It is not described as a wireless or battery-powered device.

Is the fit adjustable?

Yes. The included straps can be adjusted for a comfortable, hands-free fit.

What is included?

The package includes the LED face mask, adjustable straps and USB power cable. Check the product page for the current package details.

Do you offer free shipping?

Standard shipping is free for orders placed through the online store. Delivery timing varies by destination.

Where can I find tracking?

Tracking details are sent by email after dispatch when they are available.

Can I return an opened mask?

Because this is a personal-care device, hygiene restrictions can apply to opened or used products. Contact support before returning any item.

Is this a medical device?

No medical claims are made. The product is presented as a cosmetic wellness device and is not intended to diagnose or treat medical conditions.

How can I contact MLUESKIN?

Email trofimdan04@gmail.com and include your order number when applicable.